Why Train Your Employees With a Legal E-Mail and Text Messaging Course?
Protect yourself and your organization with our Business Email and Text Message Etiquette and Compliance training course. This essential program teaches employees how to communicate professionally, securely, and lawfully in the digital workplace.
What Will They Learn?
Learners will discover why email and text messages are permanent, not private, and legally considered official company records. The course explains what should never be sent electronically—such as confidential data, defamatory remarks, offensive jokes, insider information, or copyrighted materials—and how to avoid costly mistakes that can result in job loss or legal action. Real-world examples and practical guidance help employees build habits that maintain professionalism, confidentiality, and compliance in every message.
Major Learning Points:
• Understand the legal risks and permanence of email and text communication
• Learn why work-related emails and texts are not private under the law
• Identify content that should never be sent electronically (defamation, harassment, trade secrets, etc.)
• Recognize the dangers of sending or forwarding offensive or inappropriate content
• Understand insider trading, confidentiality, and data protection rules
• Learn about copyright laws and how to avoid infringement through digital communication
• Recognize the legal enforceability of contracts made via email or text
• Follow best practices for avoiding malware, phishing, and virus transmission
• Review organizational policies on email and text usage
• Develop professional, secure, and compliant digital communication habits
