Why Train Your Employees with a GLBA Compliance Training Course?
Protecting customer privacy isn’t just good ethics—it’s the law. Our Gramm–Leach–Bliley Act (GLBA) Compliance Made Simple training course equips financial institution employees with the knowledge and tools necessary to safeguard non-public personal information (NPI) and ensure compliance with federal privacy, security, and anti-fraud requirements.
What Will They Learn?
Participants will learn how to apply the Financial Privacy Rule, Safeguard Rule, and Pretexting provisions to real-world operations while understanding their personal responsibilities under the law.
Major Learning Points:
- Overview and purpose of the Gramm–Leach–Bliley Act of 1999
- What defines a financial institution under the law
- Understanding and identifying non-public personal information (NPI)
- Key differences between consumers and customers
- The Financial Privacy Rule: privacy notices and opt-out requirements
- The Safeguard Rule: developing and maintaining written security plans
- Best practices for protecting customer data and controlling access
- Proper methods for information storage, encryption, and disposal
- Recognizing and preventing pretexting and social engineering schemes
- How to respond to data breaches and report security incidents
- Civil and criminal penalties for GLBA violations
- The business benefits of strong data privacy compliance
