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Category: Harassment
Author: TrainingABC
Posted: 06-04-2013 09:07 PM
Views: 13068
Synopsis: 7 excellent reasons that manager's should prioritize the prevention of harassment in the workplace.
Category: Customer Service
Posted: 09-05-2013 08:55 PM
Views: 12714
Synopsis: Have you ever had a bad experience with customer service, bad enough to sour you from going back to the establishment? It is important for an organization’s employees to know the meaning and value of customer service, in order to keep the most important aspect of their business healthy: profitability.
Category: Articles
Posted: 12-05-2010 03:57 AM
Views: 12326
Synopsis:
Note taking is absolutely paramount when conducting an interview. The notes you take will be the only way to verify the facts garnered in the interview. Relying solely on memory will lead to thinking only about impressions. This leads to biases and preconceptions. Whether we realize it or not, everyone has developed biases and even if they are subconscious they can affect the way we view a candidate. Interviewing is more than a gut feeling, it's about finding the best person who has the knowledge, ability and experience to do the job. Note taking is imperative for successful hiring.
Category: Harassment
Author: TrainingABC
Posted: 06-09-2018 03:17 PM
Views: 11033
Synopsis: A simple, concise and complete outline of the essential facts about California's AB1825 Sexual Harassment law. California is one of just a few states to require sexual harassment training and now also requires training on abusive conduct, gender identity, gender expression, transitioning, sexual orientation and all of the other groups protected from harassment and discrimination by California law.
Category: Ethics
Posted: 01-29-2013 10:08 PM
Views: 10848
Synopsis: One of the most important aspects of business ethics training is confidentiality. The handling of confidential customer, patient or employee information and insider trading are two of the most crucial subjects within confidentiality to train your employees on.
Category: Harassment
Posted: 02-26-2011 01:08 AM
Views: 10795
Synopsis:
Hostile Environment Sexual Harassment is the most common harassment to occur in the workplace today. Companies need to be cognizant of this type of harassment and make sure that their sexual harassment training covers every aspect of it. Here are some facts about Hostile Environment harassment.
Category: Harassment
Posted: 02-25-2011 01:08 AM
Views: 10219
Synopsis:
There are two types of Sexual Harassment - Quid Pro Quo and Hostile Environment. Both types are illegal in the workplace and both types require sexual harassment training to insure that your organization is not liable in a sexual harassment complaint.
Quid Pro Quo occurs when a manager or supervisor withholds or awards job benefits on the basis of sexual favors. Quid Pro Quo literally means "This for That” in Latin.
Category: Articles
Posted: 04-08-2015 06:10 AM
Views: 10142
Synopsis: An overview of how to use social media to recruit highly qualified employees.
Category: Employment Law
Posted: 08-29-2012 09:14 PM
Views: 10066
Synopsis:
Being a manager means traversing a legal minefield on a daily basis. There are a myriad of ways managers can get tripped up and find themselves in court - or worse - arrested or fired. The best way to prepare your managers is to provide them with employment law training. The following are 10 of the most common ways a manager can make legal mistakes on the job.
Category: Info
Author: Jim McKay
Posted: 01-04-2018 09:03 PM
Views: 9914
Synopsis: In 2017, California passed Senate Bill 396 which mandates supervisor training on the rights of employees based on gender identity, gender expression, transgender, and sexual orientation. The bill makes California's LGBT legislation some of the most progressive in the country. California supervisors must now be trained as part of their bi-annual sexual harassment training on this subject. Although the law doesn't specify the length of training, it must be included. This article lists all of the LGBT rights in California.