Active listening is a communication technique that requires the listener to fully engage with the speaker, understanding not just the words but also the underlying emotions and intentions.
Active listening is more than simply hearing what someone says; it involves a conscious effort to understand, interpret, and respond to the speaker. Active listening emphasizes engagement and feedback, unlike passive listening, where a person may listen to words but not engage with the content.
Key Components of Active Listening
- How to be fully present both mentally and physically.
- Paraphrasing, summarizing, and reflecting statements.
- Non-verbal engagement, including body language and facial expressions.
- Demonstrating empathy.
- Sharing relatable experiences.
- Compassionate responses.
- Asking thoughtful, clarifying questions.
- Non-verbal cues.
- Asking clarifying questions.
- Providing thoughtful feedback.
- Providing constructive feedback.
