By trainingabc
Dewitt Jones is one of top professional photographers in the United States. His work has primarily b...
Despite all of the training and the policies most organizations will still receive a Sexual Harassme...
Managers must ensure that their team is complying with many state and federal statutes. At times it ...
There are many skills integral to being an extraordinary manager, but perhaps the most important ski...
Drug and alcohol use in the workplace is a serious problem. It can cause a loss of productivity, de...
A workforce ecosystem approach means that a business focuses on supporting the entirety of its workf...
The Retail Worker Safety Act, signed by New York Governor Kathy Hochul in September 2024, mandates r...
The Worker Adjustment and Retraining Notification Act was designed to ensure a smooth transition to ...
This article provides an overview of sexual harassment law in Connecticut, highlighting the legal fr...
This article outlines the EEOC's guidance on pronoun use in the workplace, emphasizing the legal pro...
Federal law has made significant strides in protecting LGBTQ rights in the workplace, particularly f...
Talent recruitment in the first two decades of the 2000s centered around free snacks, nap rooms, hap...
Learn about the new Speak Out Act and California's Silenced No More Act and how they will affect you...
Learn about California's robust pay transparency laws and how they will affect your workforce....
Forced arbitrations for sexual assault and sexual harassment have now been banned by federal law. L...
Are Your Employees Getting What They Need to Feel Fulfilled at Work?...
Learn about the newest changes in leadership and enforcement within the EEOC....
The Hatch Act was passed in 1939 in an effort to keep elections unbiased by removing political leani...
Learn about skills-based hiring and how it prioritizes soft and hard skills required to be successfu...
Businesses all over the world have spent the last three years, since the start of Covid, trying to n...
Learn about the legal obligations of the Plain Writing Act and how it will help serve citizens....
Developing internal talent can have positive effects on teamwork, company culture, and leadership wh...
Learn how to combat microaggressions and microinequities in the workplace....
Learn how California's WARN act provides different protections than the federal WARN law....
Starting on January 1st, 2023, California has new pay transparency laws. ...
Successful workplaces require much more than great products and dedicated team members; truly succes...
Learn how to conduct effective performance appraisals for your high-performing employees. ...
According to the Bureau of Labor Statistics, falls are the second largest cause of death on the job....
Every year 700 work fatalities and over 243,000 injuries annually due to slips, trips and falls in t...
Every year slips, trips, and falls cost US businesses 11 billion dollars in workers’ compensation ...
The CDC states that worker’s compensation claims are filed for back problems more than any other i...
The safe use of ladders in the workplace is a critical part of workplace safety training....
4 out of 5 people will suffer from significant lower back pain at least once in their lifetime. Stat...
Bloodborne pathogen exposure is a serious risk in commercial and industrial workplaces. Make sure y...
Employers have a responsibility to keep their employees safe on the job. A solid safety orientation...
Unconscious bias accounts for employee turnover and loss of employee morale. Learn how to prevent i...
Learn how to prevent pregnancy discrimination in the workplace....
Laws on religious discrimination can be complicated. Make sure your organization stays compliant. ...
California businesses with any contact with minors now have specific reporting guidelines....
Learn about the legal issues involving age harassment and discrimination in the workplace....
Learn how to manage employees working from home legally and effectively....
Harnessing emotional intelligence could completely transform your organization....
Learn about the two most effective interviewing techniques - behavioral and situational interviewing...
Learning how to conduct an effective job interview is one of the most crucial skills a manager can p...
Learn how electronic communication has changed the way harassment is perpetrated in the workplace an...
Current world events and constantly changing Wage and Hour laws are moving targets that put Californ...
Federal government employees are protected by federal harassment law. Additionally, they are protec...
Progressive discipline is one of the best ways for organizations to stay out of court but it's also ...
The role of gender identity in harassment has become an integral part of prevention and training. O...
Electronic communication has become so commonplace in today’s workplace that we often don’t thin...
Learn how to create a work culture where everyone is respected by embracing the freedom of gender ex...
Learn how offering enhanced parental leave can help your organization stand out in the crowd and att...
Smart employers are allowing employees to balance their work and personal lives with more flexibilit...
Employee terminations are consistently cited as one of the most difficult tasks in a manager's job d...
In today's economy it's tough for employers to find high-performing talented employees. Therefore, ...
The Equal Pay Act has been a topic in the news a lot lately as it's revealed that there is a gender ...
A healthy workplace is an efficient, productive and happy workplace. Learn why organizations big an...
It is absolutely essential that your new employees receive everything they need to succeed in their ...
Learn how unconscious bias affects relationships, morale and productivity at work....
Workplace violence can be anything from an active shooter to threats and intimidation. Managers hav...
One of the most important duties of a manager is to resolve conflict between the employees they supe...
Learn how to resolve conflict with your co-workers and make your life and productivity better at wor...
Learn why sharing the credit for projects and accomplishments is a critical part of being a great le...
Just one low-performing member of your team can bring the entire group down. Learn 5 valuable tools...
Every employee in the workplace is vulnerable to violence. From threats and intimidation all the wa...
Illegal insider trading can result in fines a high as 25 million dollars for businesses and 5 millio...
In the wake of media accounts of sexual harassment in the workplace, many states have recently taken...
The FMLA can be confusing, however with a little research and guidance the basics of the law can be ...
Stopping sexual harassment takes more than a policy or a sternly worded reminder from management. I...
Social media may be the best way to find a qualified employee that fits your organization's culture....
The Fair Labor Standards Act governs minimum wage, overtime, record keeping, child labor and other i...
Workplace bullying is a huge problem in today's workplace and its impact has a profound effect on em...
56 million Americans live with disabilities. This group contains a massive amount of talent With ...
Great employees are a valuable asset and with the economy booming they are more valuable than ever. ...
The #MeToo movement has impacted a wide swath of industries, from media and Hollywood to sports and ...
Giving your employees clear expectations is a critical skill that will improve performance and save ...
According to a recent survey by Gallup only 13% of employees worldwide are engaged in their job. In...
Managers must ensure that employees feel appreciated at work. Employees who feel appreciated work h...
Managers should consider using employee performance appraisals as part of an overarching, year-round...
When organizations take harassment seriously, employees have better morale and as a result are more ...
Every year competition becomes more fierce and every year the need to innovate becomes more critical...
Negativity can destroy a workplace. Every manager faces it and must have tools in their arsenal to ...
Respect is quite possibly the most important part of communication in the workplace. Without it, th...
Nowadays company cultural is a critical component in attracting top-level talent. Culture is now re...
According to a recent SHRM survey, 84% of companies today use social media to recruit talented emplo...
Search for information on retaliation and you will get 100s of websites describing retaliation perpe...
There is rarely a day that goes by without sexual harassment in the news. The high publicity combin...
In 2017, California passed Senate Bill 396 which mandates supervisor training on the rights of emplo...
Job interviews have traditionally been social in nature and heavily reliant on feeling and subjectiv...
Your organization can have the most secure firewall in the world and it's not going to do any good u...
Learn how fair management practices will protect managers from legal trouble while also promoting tr...
These days, more and more customer complaints are being handled through social media. Learning how t...
52 leadership quotes by powerful, successful women....
The Fair Labor Standards Act was enacted in 1938 and has been amended several times since. It sets ...
Handling a poorly performing employee is a critical skill that every manager should possess. it's no...
Workplace bullying has become an increasing problem in the workplace. Experts have compared the effe...
An overview of how to use social media to recruit highly qualified employees....
In survey after survey, the FMLA is voted as one of the most asked about human resource topics. This...
A step-by-step process to organizing and selecting candidates based on the resumes they have submitt...
A List of the Best Leadership Quotes of all Time. Please join in and help us create a master list of...
Workplace bullying will destroy your organization from the inside causing employee turnover, decreas...
The legal use of social media has become a huge issue in our private and public organizations. Educa...
Email and text messaging have become an essential part of communication at work. However, the use is...
Have you ever had a bad experience with customer service, bad enough to sour you from going back to ...
7 excellent reasons that manager's should prioritize the prevention of harassment in the workplace....
Taking a harassment complaint from an employee is part of every manager's job. However, this sensiti...
Two of the most important aspects of harassment prevention are the avenues of reporting for employee...
One of the most crucial jobs every manager has is to prevent harassment in the workplace. The morale...
One of the most important aspects of business ethics training is confidentiality. The handling of co...
One of the most common legal and ethical violations in the workplace is the breaking of anti-trust l...
Deception is one of the most important workplace ethics training topics. Deception includes a number...
Employee theft results in billions of dollars in lost revenue in the workplace every year. Theft pre...
In 2008, the American's with Disability Amendments Act or ADAA was signed into law expanding the ADA...
The FMLA or Family Medical Leave Act was made law in 1993 and provides for unpaid leave for specific...
Being a manager means traversing a legal minefield on a daily basis. There are a myriad of ways man...
Stereotypes and biases can destroy an organization from the inside. They tear apart morale, creativ...
Sexual harassment has once again reared its ugly head in the workplace. Just today, it has been rep...
The topic of bullying in school has been widely reported upon in the recent past and a string of tra...
HIPAA privacy protection is federal law and sets limits on who can look at our private electronic, o...
Sexual harassment in the workplace continues to be a problem throughout the USA and the world. Ever...
A true story about a national sandwich shop that needs to completely revamp its customer service tr...
A simple, concise and complete outline of the essential facts about California's AB1825 Sexual Haras...
The world that we live in has never been more diverse and as a result workplaces have never had more...
Much of the problem with sexual harassment in the workplace lies in the fundamental difference in pe...
There are too many workplaces that are full of negative, fear-based management practices. Managers f...
The basketball player stands at the free throw line and he just can't stop thinking about how he all...
Interviewing and hiring is a dangerous legal area for managers. Even questions asked with the best i...
Behavioral interviewing is the most effective way to hire a qualified employee. It takes gut feeling...
The world is a colorfully diverse place and so are our workplaces. Diversity is an economic and lega...
Sexual Harassment. Everyone seems to know what it is and yet the stories in the media of its occurre...
Workplace bullying is a problem in nearly every workplace in the world. Some organizations face gre...
Workplace bullying has been around for generations, however only just recently has the cost of this ...
Sexual harassment videos are one of the most effective tools available to a trainer when educating e...
Developing a comprehensive customer service training program is the most important business decision...
In the workplace we all have labels - manager, supervisor, line-worker, assistant, electrician, engi...
Sexual harassment really comes down to power. Whether it's Quid Pro Quo or Hostile Workplace Harassm...
As a manager you are particularly vulnerable to sexual harassment claims. Sometimes innocent behavio...
It's not easy to take a sexual harassment complaint but when the situation arises every manager and ...
A Sexual Harassment investigation involves many steps and one of the most important is the final rep...
After you have interviewed the victim, thoroughly gone over your notes and asked for advice from the...
Using an ethics training video can be an effective way to teach your employees proper ethical behavi...
Workplace harassment is a tough issue to talk about - especially to your employees - however it is c...
Recently Sexual Harassment online has become more prevalent than ever. Increasingly perpetrators hav...
Most employers conduct sexual harassment training and most employees have been educated on what cons...
It's become all too common in the instance of sexual harassment complaints. The victim is blamed. Wh...
Retaliation as a result of a sexual harassment complaint is all too common in the workplace. Often t...
It can be a terrifying thing for employees in an organization - the unsolved problems that lie on th...
Organizations work extremely hard to develop a customer base. Yet, with a fast-paced changing world ...
Do you wake up in the morning with a pep in your step ready to take on the day or do you dread every...
While Sexual Harassment remains a problem in the workplace, other types of harassment have now been ...
The Supreme Court has weighed in on Hostile Workplace Harassment with their landmark decision on Ell...
Sexual Harassment in the workplace no longer just constitutes male to female or male to male harassm...
Every single year more and more companies realize that the wellness and fitness of their employees d...
As of 2006, employers in California must abide by Sexual Harassment law AB1825. AB1825 mandates that...
A paradigm is a way of thinking that is commonly held in an organization or group of people. Busines...
Not all employee rewards require a large bump in pay. With budgets under tight control as a result o...
For many years in the workplace it was thought the best way to motivate employees was with money and...
We've all had those days when it's a struggle to get motivated. Getting out of bed is hard and when ...
Your job has a manager has many facets, but probably the most important one is to motivate your empl...
It's tough being a manager. You are stretched in 100 different directions and some days it seems lik...
There are a number of behaviors that could lead to illegal workplace harassment. When continuous and...
Sexual Harassment in the workplace is illegal and causes a myriad of morale and productivity issues ...
There are numerous behaviors that could lead to sexual harassment in the workplace. We are all used ...
The world is constantly in flux. Changes are occurring so rapidly now that a company like MySpace ca...
Sexual Harassment comes in two forms. Quid Pro Quo Harassment involves a supervisor asking a subordi...
Most people think of goals as lofty expectations of the future. Something that you write down while ...
Businesses, organizations, industries and people all have the need to get new ideas accepted. Innova...
When a paradigm shifts and an old paradigm is replaced by a brand new one the race starts over. Many...
Hostile Environment Sexual Harassment is the most common harassment to occur in the workplace today....
There are two types of Sexual Harassment - Quid Pro Quo and Hostile Environment. Both types are ille...
Sexual Harassment is a difficult topic. The subject is embarrassing for most people and therefore it...
Customer service is the easiest way to get an edge on the competition. Studies have found that every...
The famous futurist Joel Barker says, "A Leader is someone you would follow to a place you would not...
There are basically two types of harassment in the workplace. Harassment perpetrated by a manager or...
When conducting a Sexual Harassment investigation the most important thing you will do is interview ...
So management has asked you to do sexual harassment training and make sure the policies are adhered ...
You probably have an employee in your work group that is highly focused and productive and has risen...
Companies spend thousands, if not millions of dollars on advertising and customer service training t...
Adults learn differently than children. Many times adults have been out of school for a long time an...
Recently, I went to my favorite ice cream shop and nearly pulled my arm out of my socket trying to o...
The traditional performance appraisal involved the manager meeting with the employee once a year and...
Even the best planned customer service training strategy can be rendered ineffective by poor communi...
In a recent survey one hundred people were asked to describe the moment in time when they were most ...
There are many ways to improve employee motivation in the workplace but one of the most effective is...
Change is inevitable. Unfortunately, change can bring about fear, uncertainty and distrust amongst y...
Customer service training is the key to a successful business. A company can have every other aspect...
It's really easy for companies to fall into the trap of having feelings rather than standards when d...
A few months ago I was in a very large retail chain store that everyone has heard of a few minutes b...
Great leaders are made not born says the great Vince Lombardi and nothing could be more true. No one...
Sexual Harassment in the Workplace - It's Not Always What You Think...
Empowerment is one of the most powerful tools available to a manager and an organization. No one per...
There is something magical and mysterious about the word creativity. It's a word that is bantered ar...
The power of vision in business is perhaps the most important strategic advantage available to busin...
When it comes to any type of training, particularly employee training in the customer service arena,...
Customer service just isn't about smiles and thank yous. In today's competitive marketplace, extraor...
Employees perform poorly for several reasons and most of them have nothing to do with motivation. In...
Customer Service is common sense. We are all customers in our everyday life and we all know what con...
Creating great customer service in any company begins with management, no matter what the business i...
Social media is a quickly increasing trend in the online world. No matter the size of your business,...
Customer service is a part of every employee's job description regardless of position. This is parti...
Good service begins at the top of any business. Quality customer service is going to create a bigger...
Finding the right talent for retail positions can be time-consuming and at times extremely frustrati...
Harassment in the workplace remains a difficult, touchy subject for most companies. However, harass...
What is the best way to improve your company or brand? Well, as surprising as this may be, customer ...
Customer service training videos are one of the most effective ways to teach service skills to your ...
Today, more than ever, the biggest advantage one organization can have over another is its employees...
Leadership isn't a fine art. It isn't a gift that inspirational people are born with. Leadership is ...
Basic leadership skills are the building blocks that provide managers an effective base to build on ...
It doesn't take charisma or talent to become an inspirational leader, it takes a desire to learn and...
Customer service is a noble profession and Bob Farrell is the world's number one ambassador of this ...
The great management guru, Ken Blanchard, has made the term "Whale Done" famous from his now iconic ...
The benefits of implementing customer service training for employees and managers are many and the i...
We all know what verbal sexual harassment is or do we? The problem with verbal harassment remains pe...
Quid Pro Quo Sexual Harassment is the most recognizable type of sexual harassment. Quid pro quo's La...
Sexual Harassment is a serious topic. It can result in a loss of productivity and can open your orga...
Sexual harassment training is one of the best investments in time and money that a company can make....
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Harassment in the workplace is a serious problem. Not only is it illegal but it decreases productivi...
Diversity also strengthens innovation and creativity. The more minds that are put to work in creatin...
Interviewing an employee is one of the most important jobs that a manager will do. All interviews ne...
Hiring a new employee can be a legally dangerous situation. Turnover as a result of a bad hire can b...
Harassment in the workplace is defined as verbal or physical conduct that shows hostility to an indi...
Today's workplace is extremely diverse. A large number of cultures, religions and viewpoints are wra...
Turnover is a huge problem in every organization; however some are worse than others. Most estimates...
Facts are the buried treasure of any interview. As an interviewer your main objective is to dig thro...
Note taking is absolutely paramount when conducting an interview. The notes you take will be the onl...
Discrimination in hiring is prohibited by federal and most state laws and should be avoided at all c...
It takes an extremely hard working dedicated organization to make it in the business world today. Ti...
Discrimination itself is not actually illegal. We discriminate every day. When we go to lunch we dis...
Poor listening in the number one weakness of interviewers. Poor listeners miss the important informa...
Every good job interview has a format. A structure that is well organized and will lead to finding t...
Many companies these days have chosen to do team or panel interviewing. This type of interview invol...
Preparing for a job interview requires a few steps of preparation. A job interview is more than a gu...
Take notes! Taking notes is one of the most important parts of an effective interview. Note-taking w...
Sexual Harassment is still one of the most important legal issues in the workplace today. Despite ye...
The business world is full of organizations desperate to innovate and find the creativity needed to ...
Futurist Joel Barker is a pioneer in the study of Paradigm Shifts. Paradigm shifts are a profound ch...
A manager by nature has a short range view. The everyday tasks of running an organization keep a man...
Generating creativity and innovation in the workplace in many cases requires a change in corporate c...
Harassment claims can be financially and legally hard on an organization, but what about the affect ...
Having a Sexual Harassment policy and training is no longer an option for organizations. In the land...
Behavioral interviewing is the process of asking questions about specific examples of what the candi...
Being a manager is never easy. Most managers wear a hundred different hats and are pulled in a thous...
You have a staff of people with different backgrounds and experiences - a diverse group that has a l...
Ben Zander been has the conductor of the Boston Philharmonic Orchestra since its inception in 1979 a...
These are tough times and a good old fashioned motivational video can be a great way to start a meet...
In the television show "The Office” we are treated to the outrageous antics of a lunatic boss and ...
Lately, there has been a different type of attitude developing in the workplace. A philosophy that d...
It's tough out there right now and many managers have gone through layoffs and pay freezes within th...
Sexual Harassment. Does it still exist in the workplace? You would think that by now with all of th...
We now have five generations in the workplace and every generation has unique traits that they bring...
Extremely important if your organization needs employee buy-in and involvement. The 2010 production ...
Recently, I went shopping for dog food and went to a local pet store in my neighborhood. This parti...
