Active Listening Made Simple

Price range: $195.00 through $499.00

Active listening is a communication technique that requires the listener to fully engage with the speaker, understanding not just the words but also the underlying emotions and intentions.

 

Active listening is more than simply hearing what someone says; it involves a conscious effort to understand, interpret, and respond to the speaker. Active listening emphasizes engagement and feedback, unlike passive listening, where a person may listen to words but not engage with the content.

 

Key Components of Active Listening

 

  • How to be fully present both mentally and physically.
  • Paraphrasing, summarizing, and reflecting statements.
  • Non-verbal engagement, including body language and facial expressions.
  • Demonstrating empathy.
  • Sharing relatable experiences.
  • Compassionate responses.
  • Asking thoughtful, clarifying questions.
  • Non-verbal cues.
  • Asking clarifying questions.
  • Providing thoughtful feedback.
  • Providing constructive feedback.
  • Testing
SKU: ABCALMS

SKU: ABCALMS
Productoin Date: 2024
Video Length: 6 minutes
Closed Captioning: yes
TrainingABC Library: yes
Employee Quiz: yes

Active listening is a communication technique that requires the listener to fully engage with the speaker, understanding not just the words but also the underlying emotions and intentions.

 

Active listening is more than simply hearing what someone says; it involves a conscious effort to understand, interpret, and respond to the speaker. Active listening emphasizes engagement and feedback, unlike passive listening, where a person may listen to words but not engage with the content.

 

Key Components of Active Listening

 

  • How to be fully present both mentally and physically.
  • Paraphrasing, summarizing, and reflecting statements.
  • Non-verbal engagement, including body language and facial expressions.
  • Demonstrating empathy.
  • Sharing relatable experiences.
  • Compassionate responses.
  • Asking thoughtful, clarifying questions.
  • Non-verbal cues.
  • Asking clarifying questions.
  • Providing thoughtful feedback.
  • Providing constructive feedback.
  • Testing
Already In Wishlist Add to Wishlist
Add to Wishlist
The Great Minds Series & What's Holding You Back? Combo
SKU: ABCCOMBO
Video Length:9 x 3 minutes
September 12, 2012
Already In Wishlist Add to Wishlist
Add to Wishlist
Customer Service: De-Escalation Techniques for Difficult Customers
SKU: ABCCSD
Video Length:8 Minutes
December 17, 2024
Already In Wishlist Add to Wishlist
Add to Wishlist
Diversity Made Simple
SKU: ABCDMS
Video Length:11 minutes
August 21, 2016