Employees of financial institutions have both an ethical and legal responsibility to protect the privacy and security of their customers’ non-public personal information.
All consumers place great value on the privacy and security of their personal information and several sections of the Gramm–Leach–Bliley Act of 1999 set legal standards on how this information is safeguarded by financial institutions.
The program covers:
- What is a financial institution?
- What is non-public information?
- Consumers V. Customers
- The Financial Privacy Rule
- The Safeguard Rule
- Safeguarding non-public personal information
- Information disposal
- Oversight
- The Pre-Texting Provisions
- Common pretexting schemes
- Preventing pre-texting
- Security breaches
- Consequences
