Articles

Articles on employee training, management, customer service, harassment, diversity and many other workplace topics.

Subcategories: Customer Service, Employee Development, Employment Law, Management/Leadership, Safety, Workplace Bullying, Workplace Diversity

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Articles Entries

Social Media and Handling Customer Complaints
Category: Customer Service
Author: TrainingABC
Posted: 08-10-2017 12:00 AM
Views: 16642
Synopsis: These days, more and more customer complaints are being handled through social media. Learning how to properly respond to customer complaints via social media is critical.

52 Leadership Quotes by Women
Category: Articles
Author: TrainingABC
Posted: 08-09-2017 05:37 PM
Views: 4018
Synopsis: 52 leadership quotes by powerful, successful women.

The Fair Labor Standards Act - Wage and Hour Compliance
Category: Employment Law
Author: TrainingABC
Posted: 08-09-2017 12:00 AM
Views: 4074
Synopsis:

The Fair Labor Standards Act was enacted in 1938 and has been amended several times since. It sets requirements on the minimum wage, overtime rules and sets age restrictions on work and age restrictions on certain dangerous types of labor. Interestingly most companies are not completely in compliance and recently, FLSA lawsuits doubled in one single year. It's critical that all of the management of every organization understand the law so that they can apply it correctly and avoid substantial penalties and lawsuits. Providing FLSA training to your managers could prevent a lawsuit or hefty fines by the Department of Labor.

Handling a Poorly Performing Employee
Category: Articles
Posted: 05-31-2015 11:33 PM
Views: 18242
Synopsis: Handling a poorly performing employee is a critical skill that every manager should possess. it's not easy but improving performance will not only increase the efficiency of the employee in question, but it will lift the performance of your entire work team.

Workplace Bullying: What Is It...How to Stop It
Category: Workplace Bullying
Posted: 05-30-2015 05:32 AM
Views: 16651
Synopsis: Workplace bullying has become an increasing problem in the workplace. Experts have compared the effects of bullying as similar to post-traumatic stress disorder. Workers who are bullied are less productive and more likely to leave your organization for another.

Social Media: A Great Recruiting Tool When Used Properly
Category: Articles
Posted: 04-08-2015 06:10 AM
Views: 10171
Synopsis: An overview of how to use social media to recruit highly qualified employees.

Understanding the Family and Medical Leave Act
Category: Articles
Posted: 04-08-2015 04:11 AM
Views: 8100
Synopsis: In survey after survey, the FMLA is voted as one of the most asked about human resource topics. This program gives detailed description of Act and outlines the information you need to know as a human resource professional.

Reviewing Resumes: How to Select the Best Candidates
Category: Articles
Posted: 04-06-2015 08:47 PM
Views: 8315
Synopsis: A step-by-step process to organizing and selecting candidates based on the resumes they have submitted.

Leadership Quotes
Category: Articles
Posted: 12-15-2013 06:39 PM
Views: 177463
Synopsis: A List of the Best Leadership Quotes of all Time. Please join in and help us create a master list of the best!

Workplace Bullying Could Mean the Death of Your Organization
Category: Workplace Bullying
Author: TrainingABC
Posted: 11-14-2013 04:46 PM
Views: 5162
Synopsis: Workplace bullying will destroy your organization from the inside causing employee turnover, decreased productivity and the decline of employee morale.